Legal

Privacy Policy

Last updated: [Month Day, Year]

This Privacy Policy explains how Haannaa ("we," "us," or "our") collects, uses, and protects information when you use Haannaa (the "Service"), our software-as-a-service web application.

This is a general-purpose template. It does not replace legal advice. Have a qualified lawyer review it before publishing, especially if you handle EU (GDPR), UK, or California (CCPA) user data.

1. Information We Collect

We collect information in the following ways:

Account information: name, email address, password (encrypted), and company details you provide when you sign up.
Usage data: information about how you interact with the Service, such as pages visited, features used, and timestamps.
Device and log data: IP address, browser type, operating system, and device identifiers, collected automatically.
Content you provide: files, text, or other data you upload or create within the Service.
Payment information: if you subscribe to a paid plan, billing details are processed by our third-party payment processor, [Payment Processor Name, e.g. Stripe]. We do not store full card numbers.

2. How We Use Your Information

To provide, operate, and maintain the Service.
To process transactions and send related information, including confirmations and invoices.
To respond to support requests and communicate with you about your account.
To improve the Service, including troubleshooting and product development.
To detect, prevent, and address fraud, abuse, or security issues.
To comply with legal obligations.

3. Cookies

We use a limited number of essential cookies to keep you signed in and remember basic preferences. We do not use cookies for advertising or third-party tracking. See our Cookie Policy for full details.

4. How We Share Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Service, such as hosting providers and payment processors, under confidentiality obligations.
Legal authorities when required by law, regulation, or valid legal process.
Successors in the event of a merger, acquisition, or sale of assets, with notice to you where required.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within [e.g. 30 days], except where retention is required by law.

6. Data Security

We use reasonable technical and organizational measures, such as encryption in transit and access controls, to protect your information. No system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at privacy@haannaa.com.

8. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses, for international transfers.

9. Children's Privacy

The Service is not directed to individuals under the age of [16/18]. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@haannaa.com or Haannaa, [Your Business Address].